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How to explain today's plan to someone with dementia
Say one thing at a time, show it while you say it, and leave the picture where they can see it. When the question comes again, point to the picture instead of explaining again.
Today
Doctor10:00
Lunch
Ken3:00
Why the plan keeps slipping away
A sentence like "At ten we go to the doctor, then lunch, and Ken comes at three" asks someone to hold four things at once. With dementia, that is often too much. By the time you reach "Ken," "doctor" has gone, and you hear "Where are we going?" again.
Care organizations give the same advice: short sentences, one step at a time, and something to look at. The Alzheimer's Association suggests writing notes when spoken words get confusing and using gestures or pointing. The Family Caregiver Alliance suggests breaking tasks into steps and showing choices instead of listing them.
Six steps that help
- Pick the three or four things that matter today. Leave out details. "Doctor, lunch, Ken" is enough.
- One step, one picture, one or two words. A picture of a doctor and the word "Doctor" says more than a full sentence.
- Add a time only when it matters. "10:00" under the doctor. "After lunch" or "before bed" works too.
- Put it where they will look. On the table, the fridge, or by the front door, at eye level.
- When they ask again, point. "Look, here. Doctor, then lunch." Pointing is calmer for both of you than a fourth explanation.
- Show what is done, and what changed. Cross out the doctor when you're back. If something is cancelled, cross it out instead of only saying so.
Try it with this plan: "Doctor at 10, then lunch at home, Ken comes at 3."
Make this picture scheduleFree, no sign-up. Print it or keep it on your phone.
What to say while you show it
- Use names instead of "he" or "she": "Ken is coming," not "He's coming."
- Keep your voice calm and slow. Give time to look before you say the next thing.
- Ask one question at a time, and make it easy to answer: "Ready for the doctor?"
When pictures don't help
Pictures are not right for everyone. Family caregivers have told us about loved ones whose eyesight is poor, who see images as distorted, or who are confused by photos of people they don't know. Some read large words more easily than pictures.
If that sounds familiar, try large written words instead: one or two words per step, in big letters. Our picture schedule maker has a "Big words" switch for this. Avoid photos of strangers; use simple drawings or photos of people they know.
When to ask for more help
These are everyday communication tips. If communication changes suddenly, or worry and distress are growing, talk with their doctor or care team.
Sources
- Alzheimer's Association, Communication and Alzheimer's
- Family Caregiver Alliance, Ten Tips for Communicating with a Person with Dementia
- Alzheimer's Society factsheet, Communicating (hosted by Wirral University Teaching Hospital NHS Trust)